To obtain copies of your medical records or other medical information, please visit our Medical Records desk located in Medical building three, first floor lobby. If you have questions about medical fees or would like to know more about a procedure, please contact us.
08:30 AM - 12:00PM
01:30 PM - 05:00PM
06:00 PM - 08:30PM
08:30 AM - 12:00 PM
01:30 PM - 03:30 PM
Please contact us to check our hours during holidays.
If you require documents of your medical records, our Medical Service Information desk can provide you with copies. We offer photocopies of the following: outpatient emergency medical records, discharge summary, x-ray reports, laboratory test reports, pathology reports, and your entire medical record.
Single document photocopies will typically take 60-90 minutes to process. Requesting a medical record summary or your entire medical record may take longer to process - we will be happy to schedule a pick-up at another time or arrange for the documents to be mailed to you.
Mon - Fri : 9:00 AM - 5:30PM
Sat : 9:00 AM - 1:00PM
Sun & Holidays : Not open
Documents you will require:
Two IDs with photographs (Passport, National Health Insurance (NHI) card, or driver’s license)
Please send us an email at firstname.lastname@example.org.
If you have questions about medical fees or would like to know more about a procedure, please contact us below.
Please contact us and let us know how we can help.