Bring your appointment confirmation page, National Insurance card (if you have it), and another form of personal identification (passport or photograph ID).
Look through the new patient registration process for the day of the appointment and how to get around TMUH.
If you are a first time or new patient to TMUH, you will be required to go through the New Patient Registration process. Please refer to the New Patients page for more information.
Refer to our TMUH map (click here for TMUH 1F map) to find your appointment room or ask a volunteer - indicated by the pink vest they wear - for help.
Go to your appointment examination room and check-in by inserting your NHI card into the check-in tablet kiosk on the wall in front of your appointment room. Please enter the examination room once your number appears in big red numbers under Current Patient on the check-in tablet.
During the appointment:
The nurse/doctor will ask for your NHI card.
If you require hospitalization, your doctor will give you a Hospital Admission Reservation form (click here to see an example) after the examination.
It is recommended that you go to the Inpatient Registration desk to complete the Hospital Admission Registration process immediately after your doctor's visit.
If you would like to know more about the cost of our different room accommodations, please view this table for reference (click here for room rates). For more information, please email us at firstname.lastname@example.org.
On the day of your admission, you will be asked to report to the Hospitalization Admission counter - typically around 1 or 2 PM.
The counter is located right next to the Inpatient Registration desk, across from the Wellcare Pharmacy and Starbucks in the lobby.
Please remember to bring the following with you:
The hospitalization personnel will assist you in filing the paperwork and checking you in.
After you are checked in, you will receive a green slip (click here for an example) detailing other steps you will need to complete before being taken to your room. Please complete all steps. If you require assistance, another hospital staff or volunteer personnel - indicated by pink vests - will gladly lead you through the process.
If you have completed all steps, you can head directly to your room by using the elevators located next to the Hospitalization Admission counter.
Once at the ward, nurses at the nursing station will help familiarize you with the surroundings as well as inform you of any additional preparations needed for your medical procedure(s).
Please refer to TMUH map or ask a hospital personnel to direct you.
You can obtain copies of the following: outpatient emergency medical records, discharge summary, x-ray reports, laboratory test reports, pathology reports, and your entire medical record at TMUH.
You will require:
Two IDs with photographs (Passport, National Health Insurance (NHI) card, or driver's license)
Your medical bill receipt or discharge document
Please visit the Services page for more information.
You can check your next appointment by going to My Appointments page.
On the day of, you can also check whether you are up next to see the doctor by visiting My Appointments.